Brand welcome package

S99 Casino Terms & Conditions

These Terms and Conditions govern access to and use of S99 Casino, including its website, games, payment features, promotional offers and related services. By creating an account or using the platform, you confirm that you have read, understood and agreed to these terms.

Please review these provisions carefully before playing. If you do not accept any part of them, you must not register, deposit funds or use S99 Casino. These terms should be read together with any specific promotion rules and other notices displayed on the platform.

Majestic Alpha Wolf
Majestic Alpha Wolf
Spinomenal
Fortune Five
Fortune Five
Gamebeat
Lady Wolf Moon Megaways
Lady Wolf Moon Megaways
BGAMING
Coin Spark
Coin Spark
Spinomenal
The King of Social Media - Hold & Win
The King of Social Media - Hold & Win
Betsoft Gaming
Magic Mummy Megaways
Magic Mummy Megaways
BGaming

Agreement to These Terms

These Terms and Conditions form a binding agreement between you and S99 Casino. They apply whenever you visit the website, open an account, participate in a game or use any associated service.

By continuing to use S99 Casino, you confirm that you are acting for yourself, have the legal capacity to enter into this agreement and will comply with all applicable laws and platform rules. If a specific game or promotion has additional conditions, those conditions will apply alongside these terms.

Who May Use S99 Casino

S99 Casino is available only to individuals aged 18 years or older. You must not access the platform if you are under the minimum legal gambling age applicable to you or if online gambling is restricted or unlawful in your location.

You are responsible for checking whether using S99 Casino is permitted where you live. The platform may refuse access where it reasonably believes that a user is underage, located in a restricted area or otherwise unable to use the services lawfully.

Opening and Maintaining an Account

Only one personal account may be registered for each user unless S99 Casino expressly approves an alternative arrangement. The information supplied during registration must be accurate, complete and kept up to date.

You must protect your login details and must not allow another person to use your account. Any activity carried out through your credentials may be treated as activity authorised by you unless you have promptly reported suspected unauthorised access.

  • Registering an account on behalf of another person is not permitted.
  • Accounts must not be sold, transferred, rented or shared.
  • You must notify S99 Casino promptly if your personal information changes.
  • Duplicate accounts may be closed and related transactions may be reviewed.

Identity and Account Checks

S99 Casino may request information or documents to confirm your identity, age, location, payment ownership or source of funds. Such checks support account security and help prevent fraud, misuse and unlawful activity.

Documents must be genuine, current and clearly readable. You must provide requested information within a reasonable period. If verification cannot be completed, access to some or all account functions may be restricted, and withdrawals may be delayed until the review is finished.

Funding Your Account

Deposits must be made using a payment method held in your name or otherwise authorised for your use. You must not use payment instruments belonging to another person without prior approval. S99 Casino may reject, reverse or investigate payments that appear irregular or unauthorised.

Before confirming a deposit, check the amount and selected payment method carefully. Deposited funds are intended for use on the platform and are not a savings product or an investment. You should only deposit money that you can afford to lose.

Payment processing may be affected by third-party providers, banking procedures, technical interruptions or security checks. S99 Casino does not guarantee that every payment method will always be available. Any applicable transaction conditions will be shown during the payment process.

Requesting Withdrawals

You may request a withdrawal from available funds in accordance with the procedures displayed on S99 Casino. Withdrawals may be subject to completed verification, payment-provider requirements, minimum or maximum limits and checks relating to deposits, bonuses or suspicious activity.

Where practical, funds may be returned through the same payment method used for a deposit. If that method cannot receive a withdrawal, S99 Casino may request an alternative method or additional information before processing the payment.

  • Only cleared and withdrawable balances may be requested.
  • Pending wagers, unsettled transactions and restricted promotional funds may not be available for withdrawal.
  • Incorrect account information can cause processing delays or failed payments.
  • S99 Casino may cancel or hold a transaction when a legitimate security or compliance review is required.

Promotions and Bonus Conditions

Bonuses, free plays and other promotional benefits are subject to the specific terms displayed with the relevant offer. Those terms may include eligibility requirements, activation procedures, qualifying deposits, wagering conditions, game restrictions, expiry dates and maximum conversion or withdrawal limits.

You should read the complete promotion rules before accepting an offer. A bonus may be withdrawn if it was obtained through error, abuse, multiple accounts, misleading information or conduct designed to avoid the intended conditions of the promotion. S99 Casino may limit or exclude participation where permitted by the applicable offer terms.

Using the Platform Properly

You agree to use S99 Casino honestly, fairly and only for personal recreational purposes. You must follow these terms, the rules of each game, instructions shown on the website and any reasonable security requirements.

Games should be played manually and without tools or methods that interfere with normal operation. You must not attempt to exploit a technical fault, calculation error or display issue. If you identify an apparent error, stop using the affected feature and notify S99 Casino through the available support channel.

Conduct That Is Not Allowed

The following activities are prohibited because they may compromise the platform, other users or the fairness of play:

  • Using false, misleading or stolen identity information.
  • Engaging in fraud, payment abuse, money laundering or other unlawful conduct.
  • Using bots, automated software, scraping tools or unauthorised systems.
  • Exploiting software defects, game errors, pricing mistakes or promotional loopholes.
  • Colluding with other users or manipulating game outcomes.
  • Attempting to gain unauthorised access to accounts, systems or security controls.
  • Using the platform to distribute harmful code, abusive material or unlawful content.

Where prohibited conduct is suspected, S99 Casino may investigate, restrict activity and take action permitted by these terms and applicable law.

Ownership of Website Materials

All software, designs, text, graphics, logos, game interfaces and other materials made available through S99 Casino are owned by or licensed to the relevant rights holder. They are protected by intellectual property and other applicable rights.

You receive a limited, personal and non-transferable permission to use the platform for its intended purpose. You must not copy, modify, publish, reverse engineer, commercially exploit or create derivative works from the website or its content without written permission.

Limits on Responsibility

S99 Casino aims to provide a reliable service but cannot promise uninterrupted availability, error-free operation or compatibility with every device and network. Access may be suspended for maintenance, upgrades, security reasons or circumstances outside reasonable control.

You are responsible for the equipment, internet connection and security measures used to access the platform. To the extent permitted by applicable law, S99 Casino is not responsible for losses arising from unauthorised access caused by your failure to protect account details, interruptions outside its control, payment-provider actions or your misuse of the services.

Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. Gambling involves the risk of financial loss, and no outcome is guaranteed.

When Access May Be Restricted

S99 Casino may suspend, close or restrict an account where it reasonably considers that you have breached these terms, failed a verification review, used the platform unlawfully, created duplicate accounts or engaged in prohibited conduct.

An account may also be restricted to protect you, other users, the platform or payment systems. During a review, deposits, wagers, bonuses or withdrawals may be placed on hold. Where an account is closed, any remaining balance will be handled subject to applicable law, unresolved transactions, verification requirements and the circumstances leading to the closure.

Privacy and Personal Information

S99 Casino may collect and use personal information needed to operate accounts, process payments, provide games, conduct verification, prevent fraud and meet security or legal obligations. Information may be handled by service providers involved in hosting, payments, technology, customer support or compliance activities.

You should review any privacy notice presented on the platform for further information about data handling, retention and applicable rights. By using S99 Casino, you agree to the processing reasonably required to provide and secure the services.

Playing Responsibly

Gambling should remain an enjoyable form of entertainment, not a way to make money or recover losses. Set personal limits before playing and avoid increasing stakes to chase previous results. Never gamble with money needed for essential expenses.

  • Set a budget and time limit before you begin.
  • Take regular breaks and stop when your limit is reached.
  • Do not play when distressed, impaired or under pressure.
  • Seek independent support if gambling is becoming difficult to control.

You may contact S99 Casino to discuss available account restrictions or self-exclusion options. Requests may be subject to identity checks and processing procedures. A self-exclusion request should be treated seriously, and you must not attempt to bypass it by opening another account.

Changes to These Conditions

S99 Casino may update these Terms and Conditions to reflect changes to the services, security practices, promotions or applicable requirements. The revised version will be made available on the platform with an updated effective date where appropriate.

Changes will apply from the stated effective date. If you continue to use S99 Casino after an update becomes effective, that use will generally indicate acceptance of the revised terms. If you do not agree, you must stop using the platform and may request closure of your account.

How to Reach Us

For questions about these Terms and Conditions, account access, verification, payments or responsible gambling support, contact S99 Casino at [email protected]. Please provide enough information for your request to be identified, but do not send passwords or complete payment credentials.

These terms are intended to explain the main conditions applying to your use of S99 Casino. If you need clarification about a particular game, transaction or promotion, review the relevant information shown on the platform before proceeding.

Last updated: